Heather P. Warner

Heather acts as office manager at UBRI responsible for administrative, human resources, and events planning duties associated with the organization. She oversees and updates project databases coordinating with the team on internal communications, budgets and reporting. Creating a clear line of communication between the University and UBRI, Heather prepares contractual paperwork and tracks hours and expenses associated with contracts and grants. She plans meetings, makes travel arrangements and processes reimbursements for staff; and manages appointment paperwork, acting as HR liaison between our many student employees, University HR and the Dean’s office.

Prior to joining the UBRI team in 2014, Heather worked in the insurance industry for nearly two decades, most recently as a Medical Coder and Billing Clerk for Mash Urgent Care Facilities. Heather was also a Claims Representative for Tower Group Companies analyzing coverage, investigating accidents and reviewing expenses; and, as Senior Administrative Assistant also at Tower Group, she refined her communications and organizational skills.

Heather holds an Associate’s Degree in Liberal Arts in Psychology from Niagara County Community College. An animal advocate, Heather is a member of the Women’s Board for the Buffalo Zoo fundraising and volunteering her time in support of this Buffalo institution. The Western NY native also enjoys spending time outdoors at the beach, gardening, playing volleyball, golfing and kayaking.